CUSTOMER SERVICE

Order Tracking

We know you don't like waiting for your favourite branded fashion - so to keep you satisfied we'll keep you posted with our new order tracker.

Login into My Account and check the My Orders section. Here you can see a history of all your recent orders along with their status, the delivery info and details of what you've bought.

When your order has been despatched, you can access a link which allows you to track delivery on our couriers website.

If you need any more info about the delivery of your order you can check our FAQ's or Delivery help page.

Or, if you prefer you can call us on 0844 264 0111 between 8AM and 8PM Monday to Friday and 9am to 12pm on Saturday and Sunday. You can email us too at onlinehelp@bankfashion.co.uk . We aim to respond to your emails within 24 hours

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