Contact Us

bankfashion.co.uk Customer Service

Got a question about an order, return or delivery? Please check out our FAQ’s and Customer Service Pages. We think we’ve got it covered!

If you’d prefer to speak to someone, please call us on 0844 264 0111 where our Online Customer Service team will be glad to help you out between 8AM and 8PM Monday to Fridays and 10AM to 4PM on Saturday and Sunday.

Alternatively, you can email us at onlinehelp@bankfashion.co.uk. We aim to respond to your email within 1 working day.

BANK Stores Customer Service

If you would like to speak to our Customer Service team for help, to make a stock inquiry or to talk about your experience in one of our stores, please call us on 01706 626 500. Our team are ready to help you between 9am and 5pm Monday to Friday.

BANK Head Office Address

Should you wish to write to BANK you can do so at the below address;

BANK Fashion Ltd
Hollinsbrook Way
Pilsworth, Bury
Gtr. Manchester
BL9 8RR

For any other inquiries you can call our Main Switchboard on 0161 767 1000. The lines are open Monday to Friday between 8:30am and 5:50pm.